Turning the 80/20 Rule on Its Head: How AI & Automation Are Redefining Success
By Gary Scot Robertson,
About this episode
Are easy, repetitive tasks taking time away from the work that matters most? Gary Robertson uses the Pareto principle, or 80/20 rule, to question how business owners spend their working day.
In this short Purposeful podcast, Gary explores AI agents and automation as possible ways to support routine administration, sales enquiries and customer care. The leadership question is where to focus human attention, rather than simply adding another tool to an already busy business.
- Distinguishing activity from useful progress.
- Looking beyond occasional chatbot use.
- Identifying a routine process worth investigating.
The percentages and broad automation claims in this recording express Gary's perspective; they are not a measured result or a guarantee for your business.
Start here: Which recurring task occupies your team without contributing much value?
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